Alden Business Solutions is able to draw on the expertise gained by the Group in building third party and internal solutions to offer a proven service portfolio to our clients. Data is manipulated in order to gain value from it to fulfil a range of customer requirements, and the application of our integrated solutions makes Alden a one stop shop for many of your outsourced needs.

Intelligent Data Management
Alden provides a complete solution for data management, enterprise reporting and global information delivery. The ability to transform raw data into valuable, actionable information allows the customer to drive business performance at required rates, and will enable increased accessibility, system integration, and the efficient delivery of structured business information to your website, portals or applications.

Data Processing
Automated and quality-controlled workflows allow your data, regardless of original format, to be modified to suit your needs. This will include:

• Capture, the nature of which is based on the quality of the source data
• Cleaning and validation to ensure integrity of the data
• Segmentation, incorporating standardisation, categorisation and prioritisation
• Data mining to locate the patterns and trends that will aid in market evaluation, predictions and targeting.

• Receipt and collation of material for processing
• Distribution of work and process tracking
• Response fulfilment
• Reporting to the customer’s requirements.

• Process Analysis
• Scoping of requirements for the short, medium and long term
• Integration of telephony and information system technologies
• Building and testing hardware and software
• Implementation and Rapid Roll Out.